Hey! So, here's the example: you have a client in the chair, cap on, cap has it's Electro-Gel... everything is set up/ready so you start recording.....and you start getting some crazy looking lines!!!! As a clinician/technician you have to act fairly quick before the cap may start bothering the client and potentially, they have to leave without their map done :( (which can be refunds, rescheduling, lost trust from your patient, and potentially a lost patient entirely, so below is how notice what may be happening and how to handle that.

Does it look like Vincent van Gohg has taken over the lines in the software? swap your ear clips to a different set,