No Protocol Showing in the Client's Map Report?

When there is no protocol listed in the map report, it is a good idea to look at your magnitudes.

If the magnitude is 75% dark blue across all the frequency bands, a shift up is required. For example, the map below would be a perfect opportunity to shift the map's magnitude contrast up one standard deviation. 

Currently with such low power, there is only one suggested protocol. 

Or sometimes no protocol will show at all

After adjusting magnitude, you should receive a protocol.

Alternatively, if the map is 75% or more red/yellow across all frequency bands like the map below, a shift down would be suggested. 

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